In certain events where your pin pad is offline with a TMS server offline issue try these basic steps before contacting PC eftpos.
1. Open PC eftpos Client
2. Open PC eftpos control panel
3. Press Logon
This will push a forced login and setup the pin pad, If everything is ok it will pass a green light with a "login successful" message.
If this fails please call pc eftpos details here: https://pceftpos.com/contact/